COURSE TITLE OVERVIEW
Essential Interviewing Skills Interviewing is one of the main recruitment practices.In this course, participants will be introduced to the skills of interviewing. They will learn how to improve their interview skills and techniques to help them recruit the right people.

Participants will also learn a variety of interviewing skills including attending, questioning, paraphrasing, summarising, encouraging and influencing. Participants will have an opportunity to practice what they have learnt.

Identifying & Implementing Training Needs Analysis (TNA) Training and Development is crucially important to the success of an organisation at all levels. It can and should be a powerful, positive process that helps individuals, groups and the whole organisation. Yet Training Needs Analysis (TNA) can be misunderstood as expensive. It is necessary to recognise the value of properly implemented TNA in order to provide appropriate, cost-effective training that develops and motivates staff.  This is an intensive hands-on workshop and participants will explore how to accurately identify the training and development needs.
Performance Management Performance Management is the comprehensive source on how to get top performance and value from employees in a workplace designed to stimulate greater productivity from both managers and employees.This course provides a powerful combination of training, communicating, and motivating skills that will enable participants to successfully challenge themselves to reach higher levels of performance; in addition participants will learn the coaching skills and how to manage under-performance.
Remuneration, Benefits & Compensation Management Employees are one of the organisation’s assets so they need to be efficiently and effectively managed.Remuneration, benefits and Compensation are a crucial part of any organisation’s HR Policy. An effective strategy will allow an organisation to motivate, attract and retain the best talent available, also to keep the organisation competitive and successful.

Participants will learn the strategies for managing effective core compensation, choosing employees’ benefit. analysing and implementing it.   Participants will also learn through case study to enable them to scrutinise their existing practices in their organisation.

Strategic Human Resources Management Strategic decisions made by organisations can have a significant impact on staff as new hires, cutbacks or additional training may be required. All too often, senior HR professionals are put in a position of simply reacting to boardroom decisions. In order to contribute productively to high-level discussions of corporate strategy, HR leaders must have a firm grasp of the key concepts, models and language of strategy. A knowledgeable HR executive can have a powerful impact on an organisation’s success.Participants will learn a comprehensive of HR function.  It also covers today’s most vital topics such as employee recruitment and selection, compensation, training and employee performance process, etc.
Strategic Recruitment and Selection Skills Having an effective recruitment strategy is paramount to the success of any organisation.  The recruitment and selection function can become a costly and inefficient process if not managed systematically.Participants will develop the necessary skills and knowledge to recruit the right people into the right job and manage to meet current and future strategic and operational requirements.  Also, different selection methods will be introduced to ensure the most cost-effective methods are used to deliver the best results and increase organisation effectiveness.
The Balanced Scorecard The balanced scorecard is a strategy performance tool which has been widely adopted in government agencies, profit and non-profit organisations and even military.  Join this course to learn how to put balanced scorecard to work.